Wednesday, January 21, 2009

Cancelling comcast cable

10:52 am They are asking for the phone number where I have or want service. Not sure which one to type in.
10:53 am Wow, got a person. She is very nice. Tried to get me to stay. Debbie. I told her she has Verizon beat on customer service. It's just that their product is so compelling.
10:57 am She gave me the address to drop off converter box and her direct extension. Awesome service.

2 Comments:

Blogger ComcastCares1 said...

I am sorry to learn that you are discontinuing your service with Comcast. If the there is anything I can do to earn you back as a customer, please let me know.

Best Regards,

Mark Casem
Comcast Corp.
National Customer Operations
We_Can_Help@cable.comcast.com

12:36 PM  
Blogger Jim Knight said...

Wow you are on the ball. Thanks for the offer.

1:19 PM  

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